After my last post on “Risk Management or Compliance Management” Martin Fisher and I talked about it on the SFS Podcast. It gave me an opportunity to “rant” more and as usual Martin has some good insight into things. Ranting is fine for a bit but if that is all there is then why bother to blog. There needs to be some actionable items to move things forward so here are some thoughts on getting back to Risk Management and away from “pure” compliance management.
I’m going to approach this from a generic angle because it will be different for each company due to many factors. This will probably work better for the SMB market due to the complexity of large enterprises but with some creative thinking you should be able to use this as a template for them as well. So if you are a security pro in and are tired of doing compliance management instead of risk management what do you do?
First you want to make a plan and prepare a strategy. Lay out the goals for for what you want to accomplish. Who do you need to influence? Your boss, a business leader, company leadership?
A good place to start is with a good understanding of what you currently have. Do you know your environment? Do you have an asset list of all systems (Hardware, OS, applications, services, accounts, etc)? What patches do you have installed and what software updates do you currently have? What infrastructure components are in place? What are the various connections to the outside world? Do you have Extranets? Things such as this are key to the next step.
Do a Gap analysis to determine what you need to do to get from where you are to where you need to be. After that do a risk analysis on the gap. It doesn’t have to be fancy or even follow a particular methodology just as long as you are doing a through job and not just looking at things through the blood colored glasses of a security pro. Talk to others who are in the business and can give you insight. Ask questions of others in different roles to help you understand better and be able to view the “problem” from the security angle, the business angle, the user angle, the customer angle. These things will help you when you present your recommendations because you can anticipate questions and concerns ahead of time and have answers and alternatives prepared. Plus it really adds to your credibility because they see that you are serious about this and not just spouting off.
Next you will want to look at ways to close the gap. Don’t just think technology. What process changes can be made? You will be able to answer this because you took the time to talk to others and learn from them. Are there policies in place that address this and if so do they address it fully or are there areas that need to be shored up? What about current technology that is already in place can it be used to solve some problems? Then look at “new” technology that could be implemented. Also don’t forget awareness programs and other training that can reduce the likelihood that someone in the company will make a mistake due to lack of knowledge.
Now go back and look at what you can realistically do given resources available to you. Think about time, talent, money, etc… and build a case for doing what you can, but don’t stop there. Build the case for going beyond. Why is what you can do not enough? What risks will still be there that need to be addressed? Why do they need to be addressed and explain it in a way that the business managers and others that are not security focused will understand. I love this “nugget” from Mike Rothman’s “Pragmatic CSO”, put together different presentations for Plan A, B, and C. With A being getting everything on your list, C being the minimum you can get by with and B is somewhere in between.
Once you feel that you have built your case(s) then run them by others in the company who can help you refine them so that what you present to management is first class. After that practice your presentation many, many times and make sure that you have asked the right questions (those that management will ask) and have your answers prepared.
Now it’s up to Management how they respond but at the very least if you have done this well you will build credibility so that next time they listen to you more closely and value your input.